Services
Project Management Services
 
Office Concepts utilizes its award-winning Order Management System for project management services. This system was developed by Office Concepts and is used exclusively for our customers.

Project Management is broken into seven main stages. Each stage is then comprised of various steps; each step is supported by a number of specific tasks. Office Concepts' Order Management System mirrors these stages and guarantees a timely and accurate installation.


1. Project Setup/Design Stage

    • Account Executive and/or Account/Project Manager begins team assignments
    • Impact entry – electronic job folder setup
    • Record project scope
    • Setup/define/record project standards
    • Ongoing status recorded 
    • Specification double check

2. Specification Processing Stage

    • Order entry process
    • PO process
    • Order placement confirmation

3.  Pre-Installation Stage

    • Continue to monitor the project - all notes, tasks and issues are recorded electronically and shared via email

4.  Product Delivery Stage

    • Product receipt in warehouse
    • Delivery schedule
    • Prepare delivery packet

5.  Job Installation Stage

    • Installation
    • Installation signoff
    • Closeout delivery documents
    • Capture all onsite discrepancies

6.  Punch List Stage

    • Final punch list performed

7.  Problem Resolution Stage

    • Punch list entered into Order Management System
    • Assign action taken
    • Generate discrepancy trip sheet
    • Schedule service
    • Close out discrepancy
    • Close out - electronic job fold
    • Order date management
    • Pre-installation meeting
 
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